Delivery & Refunds


If you require a test delivered to you this will be sent via Royal Mail 24 hour tracked.  If you need a guaranteed next day delivery please contact us rather than booking online to arrange this.


We will refund the cost of any prepaid test via a £15 administration charge if cancelled at least 24 hours before your appointment.  If you cancel within 24 hours of your test we reserve the right to charge in full for the test.