Tarka Clinic, 7 Paiges Lane, Barnstaple EX31 1EF
Tel: 
Privacy Policy
Protecting Your Personal Information Is of the Upmost Importance to North Devon Travel Clinic.
Privacy & Cookie Policy
The following outlines the Privacy & Cookie Policy for North Devon Travel Clinic. Please read the contents so you can understand how we use the personal data we collect about you or that you have provided us with. Only use the website if you’re happy with our policy.
This Privacy & Cookie Policy has been created (01/07/2019) to comply with General Data Protection Regulation (GDPR) that will come into force on 25th May 2018.
Who We Are?
We are North Devon Travel Clinic, Tarka Clinic, 7 Paiges Lane, Barnstaple, EX31 1EF.
Email: info@northdevontravelclinic.co.uk
For the purposes of processing your personal data we are the controller.
Data Protection Officer
As we record and use sensitive health data, we take the protection of this data very seriously. We have therefore appointed a Data Protection Officer, Kelvyn Evans, which is your first point of contact for any matters regarding your personal data we process. They can be contacted on 01271 373346, his email address is info@northdevontravelclinic.co.uk
The postal address is as above.
The Personal Data We Process and What We Do with It
We record and use the following categories of personal data: name, address, telephone numbers, email address, date of birth, health information including medical history, diagnosis and treatment data. Our lawful basis of processing this data is one of contract and, for the health information, the provision of health-related services as a multi-disciplinary clinic. In addition, we will only examine or treat you with your explicit consent.
Retaining Your Personal Data
Whilst you are receiving treatment from our clinic we will continue to store and use your personal data. Once you have completed your treatment, we will be required to retain your personal data for a minimum of 7 years for adults or until a child’s 25th birthday (or 26th birthday if they were 17 at the completion of treatment).
Your Rights
As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.
You may request a copy of your data at any time. Please make such a request in writing or by email to the Data Protection Officer, whose details are shown above. Please provide the following information: your name, address, telephone number, email address and details of the information you require. We will need to verify your identity so we may ask for a copy of your passport, driving license and/or recent utility bill.
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact the clinic directly and any necessary corrections to your data will be made promptly.
If you believe we should erase your data, please contact the Data Protection Officer, whose details are shown above.
If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.
Data Breaches
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
Disclosure of your information
We may pass information with your permission to other medical professionals who may be involved in your care; this may include GPs, consultants, occupational health departments or other Health and Care Professions.
This information may be passed on in the form of a written letter which is given to you - if this is the case, the letter becomes your responsibility and the protection of its contents is your responsibility.
If the information is passed electronically by email, we will seek your consent first and we will take all reasonable precautions to transmit the information securely.
Changes to our privacy policy
All changes will be notified on our website
Should You Wish to Complain
You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.
Automated Decision Making and Profiling
We do not use any system which uses automated decision making or profiling in respect of your personal data.
Cookies
By using our website, you agree to our use of cookies.
Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. They are used to improve user experience while using our website.
Cookies might be used for the following purposes:
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To enable certain functions to happen efficiently such as navigating between pages efficiently and purchasing of products from our site.
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To provide analytics that we may use to improve the website
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To store your preferences
Cookies used on our website will also automatically collect information about your online activity on our site such as the web pages you visit, and time spent on each page.
Cookies placed by the website you are visiting are called ‘first party cookies’ whilst cookies placed by other companies are called ‘third party cookies’.
We are powered by the secure e-commerce platform Shopify. They have an extensive list of Cookies and their functions here: https://www.shopify.co.uk/legal/cookies
We have provided a list of cookies that are used on our website here:
Cookies Necessary for the Functioning of the Store:
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
Shopify’s websites
When visitors load Shopify’s websites, we generally place the following Shopify cookies:
Cookies Necessary for the Functioning of the Sites
| Name | Function | Duration |
|---|---|---|
| _Brochure_session | Used in connection with browsing through site. | - |
| checkout | Used in connection with Pay checkout on shop.app. | 3w |
| signed_in | Used in connection with Shop login. | 1y |
| user | Used in connection with Shop login. | 1y |
Reporting and Analytics
| Name | Function |
|---|---|
| _landing_page | Tracks landing pages. |
| _orig_referrer | Tracks landing pages. |
| _s | Shopify analytics. |
| _session_id | Shopify analytics |
| _shopify_s | Shopify analytics. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_uniq | Shopify analytics. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
| *_assignment | Shopify analytics |
| ab_test_* | Shopify analytics. |
| cart_sig | Shopify analytics. |
| ki_r | Shopify analytics. |
| ki_t | Shopify analytics. |
Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:
Cookies Necessary for the Functioning of the Sites
| Third Party | Description | Privacy Policy |
|---|---|---|
| Cloudflare | Shopify uses Cloudflare Network as a Service for edge routing. | https://www.cloudflare.com/privacypolicy/ |
Security
This data does not identify you personally and includes pages that you have visited, any error messages from the web pages you have visited, your operating system, browser type, service provider, country and language.
Links to other web sites
Our web site has links to other web sites. This privacy statement does not cover the information practices of those web sites linked to our site, nor do we control their content or privacy policies. The information in this privacy statement relates only to our web site.
